At this time, our buses aren’t equipped with motorized lifts for scooters or wheelchairs. Your comfort and enjoyment are important to us, so please let us know in advance if you have any medical or special needs, and we’ll make every effort to accommodate you.
If you’re hearing impaired, please inform your tour guide at the tour’s start so we can make the necessary arrangements. We’re
happy to provide a tour script to ensure your full participation and enjoyment.
According to the ADA, a service animal is a dog trained to perform tasks for an individual with a disability. If you have a
service animal, we’ll make the necessary accommodations. However, pets are not permitted on our tours.
Ensuring your safety is our top priority. Our staff is trained to provide excellent customer service and ensure all guests feel
comfortable throughout the trip. You can expect a safe, comfortable, secure, positive, and enjoyable experience from
beginning to end. Additionally, all buses are thoroughly cleaned and disinfected after each ride.
Your health and well-being are paramount. If you have personal health concerns, please prioritize your safety. While we strive to
provide a safe environment for enjoying cannabis, we understand if you prefer not to partake. Simply enjoying the tour without
smoking is absolutely fine with us!
You have the flexibility to cancel your tour up to 48 hours before the start time for a full refund.
Unfortunately, we are unable to provide refunds for cancellations made less than 48 hours before the tour.
For private tours, any changes made within 48 hours of the start time will not be accepted.
Should you need to reschedule your tour, please notify us at least 48 hours before your trip.
Missed the rescheduling deadline? Unfortunately, we won’t be able to accommodate further changes or offer refunds.
In case of inclement weather resulting in tour cancellation, you’ll have the option to reschedule or receive a refund.
We’ll provide you with a contact number for the driver in case you’re running behind. However, if you miss the pickup, the driver won’t be able to return, and no refunds or reschedules will be offered at that point.
